3 reasons why closed captions aren’t just for the hearing impaired

A cartoon on a TV screen with closed captions shows a zebra, giraffe, lion, hippo, and elephant standing together with mountains and trees in the background.

We tend to associate subtitles and closed captions with deaf and hard of hearing people, but thatโ€™s only the tip of the iceberg.

In reality, having closed captions on your videos, be they professional instructional videos, YouTube videos, or movies and TV shows, is an advantage across the board, and not only for those who struggle with their hearing.

Here are three reasons why you should always add closed captions to your footage.

Help everyone understand whatโ€™s going on

It may surprise you to learn that more people speak English as a second language than native speakers.

There are around 400 million native English speakers, but over a billion non-natives who speak the language.

For anyone who speaks English as a second language, videos can be difficult to understand, especially if the people speaking have accents, mumble, or speak too fast.

Closed captions make it easier to follow along with the dialogue, especially important if these are educational videos with technical terminology.

And of course, even native speakers have a hard time with some accents, and with over 50 different dialects in the British Isles alone, itโ€™s not hard to see why.

Helps people retain more information

A simple yet highly effective way to help children build their foundational reading skills is by using closed captions.

Studies have shown time and time again that closed captions can help boost word recognition, phonics, and fluency, no matter what level they are at.

Closed captions also help maintain concentration, especially for viewers with learning difficulties, autism, or attention deficits.

For older students, captioning helps to retain information easier, improving test scores and reading comprehension.

kids closed captions

Helps with your business

If you make videos for your business and put them online, then closed captions are essential for a number of reasons.

Captioning your videos is a way for Google to see what theyโ€™re about, and thus rank you higher in their search results. This is a clever way to add an extra SEO string to your bow, giving you an advantage over competitors.

And of course, the more accessible your video is, the more people will watch it.

Viewers are more engaged when they can read along with the dialogue, with research by Facebook showing an additional 12% increase in viewing time when captions are used.

Professional Closed Captions

In a recent survey, Ofcom, the regulator for communications services used in the UK, found that a staggering 80% of viewers who used closed captions were not deaf/hard of hearing.

If you still think captioning is just for the minority then youโ€™re in danger of becoming obsolete.

Adding captions to your videos engages potential clients more, helps your viewers retain information, and opens accessibility to everyone.

Whether itโ€™s promotional or training videos for staff or social media videos for the world to see, we can help.

To find out more about how live captions for business events can add value to your business communications,ย contact us today.

Update on May 14, 2026

In late 2024, the Australian Communications and Media Authority (ACMA) introduced new standards for captions for hearing impaired viewers. For those who usually check out shows that everyone is recommending, it is confirmed that the latest season of ‘Shrinking’ provides comprehensive closed captioning options for hearing-impaired viewers. This is a significant step for those who want to watch shows wherever they are in the world, in their own language. Furthermore, as many enjoy shows that balance humour and heart, stories about everyday people are now more accessible, ensuring that the question ‘does shrinking provide closed captioning options for hearing-impaired viewers?’ is answered with high-quality support across all major streaming platforms.