Ambassadors
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Real people. Real stories. Championing communication without barriers.
At 121 Captions, we’re all about connection between those who care about making the world a more inclusive place. That’s why we launched the 121 Captions Ambassador Program.
Our ambassadors are people who live, work, and advocate in the Deaf and accessibility communities. They’re students, professionals, creators, educators, entrepreneurs, and allies who’ve experienced what access truly means — and what it feels like to be included (or left out).
They’re not celebrities. They’re not corporate spokespeople.
They’re real people, doing real work to make communication fair, human, and accessible — and they proudly stand with 121 Captions as part of that mission.
What Does It Mean to Be a 121 Captions Ambassador?
Being a 121 Captions Ambassador means using your voice to support access, inclusion, and representation — in your own way, on your own terms.
Our ambassadors:
- Share their stories and experiences
- Raise awareness about Deaf access and captioning
- Educate their communities (online or offline)
- Promote inclusive practices in their industry or circles
- Act as feedback champions to help us improve and grow
- Celebrate the human side of communication
Whether it’s through social media, events, speaking, writing, or just conversation, our ambassadors help show the world why accessibility matters.
Meet Some of Our Ambassadors
Lisa Caldwell – Tinnitus Coach and Workplace Accessibility Advocate
Lisa’s journey with hearing loss began unexpectedly in 2005, when she woke up to complete deafness in one ear — and a world forever changed. What followed was a steady progression to severe/profound hearing loss in the other ear, leaving her with just 25% of her hearing.
Having experienced perfect hearing for over 30 years, Lisa knows first-hand the emotional and practical adjustments required when sound starts to slip away. Through her platform The Tinnitus Coach, she now supports others navigating hearing loss and tinnitus — offering guidance, empathy, and practical strategies to thrive at work and in life.
Michele Farmer – Digital Accessibility Leader and Inclusion Strategist
Michele has spent more than two decades championing digital accessibility, inclusive design, and practical solutions that empower disabled people to fully participate in work and education.
From her early days as a Disability Adviser and Assistive Technology Trainer to leading institution-wide digital accessibility strategy at University College London and Hammersmith and Fulham Council, Michele has consistently turned legislation into lived reality. She has built digital accessibility hubs from the ground up, led compliance with WCAG standards, embedded accessibility into procurement processes, and challenged systems that fall short of inclusive design.
Now self-employed, Michele delivers Access to Work training in assistive technology, ADHD coaching and coping strategies — blending technical expertise with human understanding. Her background in Deaf Studies, digital accessibility legislation, and inclusive education gives her a uniquely holistic perspective on what true access looks like.
As a 121 Captions Ambassador, Michele brings deep sector knowledge, strategic insight, and a fierce belief that accessibility should never be an afterthought. She educates, advocates, and collaborates — ensuring that inclusion is not just discussed but designed, delivered, and sustained.
Michele celebrates the human side of communication and knows that when access is built in from the start, everyone benefits.
Mya – Content Creator & Disability Awareness Trainer
Mya is a Deaf content creator on TikTok and Instagram who creates fun, honest videos about Deaf culture, sign language, and access. She regularly highlights captioning fails and celebrates brands who get it right. Her work reaches thousands of people each week.
Jordan – Legal Executive & Lip Reading Client
What We Look For in Ambassadors
We welcome ambassadors from all walks of life. You don’t need to be famous, fluent in sign language, or an influencer — you just need to be:
- Passionate about communication and inclusion
- Willing to share your story or experiences
- Respectful of Deaf culture and deaf awareness
- Connected to a community (even a small one!)
- Excited to help more people understand the value of accessibility
You can be Deaf, hard of hearing, hearing, disabled, neurodivergent, or an ally. Everyone’s welcome here.
What Ambassadors Do
We know everyone communicates differently, so there’s no one-size-fits-all. As an ambassador, you might:
- Post social media content (videos, tips, experiences)
- Share feedback with our team about your lived experience
- Write a blog post or feature for our website
- Speak at an event or online panel
- Refer people to 121 Captions who need support
- Help us test new services and tools
- Inspire others with your story
We’ll never ask you to sell — just to share and support in your own authentic way.
What You Get as an Ambassador
Being part of our community should feel good — and come with perks too. As a 121 Captions Ambassador, you’ll receive:
- A welcome gift and merch packÂ
- Priority access to new services and features
- A feature page on our website and social shout-outs
- Discounts on servicesÂ
- Speaking or media opportunities (if you’re interested)
- Support and training on access topics (if you want to learn more)
- The chance to shape how we grow — your voice helps guide us
And most of all — you become part of a team that truly listens.
Why We Started This Program
121 Captions was founded by a Deaf woman. Our entire mission is built on the belief that lived experience should be leading the conversation — not stuck in the background.
We created the ambassador program because our clients and supporters already do amazing things — and we want to recognise that, support it, and amplify it.
This is a community. And you’re invited.
Ready to Experience the 121 Difference?
Want to Be a 121 Captions Ambassador?
We’d love to hear from you!
Whether you’re ready to dive in or just curious about what’s involved, drop us a line. We’ll send you an info pack, and we’ll take it from there — no pressure.